RETURNS POLICY
OUR 10 DAYS RETURNS POLICY (Please raise return request same day you receive the order) – IF YOU ARE NOT HAPPY WITH YOUR PURCHASE – WE ACCEPT RETURNS AS PER POLICY GIVEN BELOW:
Returnable Items : Unstitched Salwar Suits , Kurtis from any category can be returned except from any Items from SALE OR DISCOUNTED Category or an Item Purchased at a Discounted Price using a Promo code or offer.
- Only Unused and Unstitched Dress Material can be returned if informed on same day of delivery.
- The product should reach us within 10 days from date of delivery on our return address that we will send you via email.
- Once we receive the product we will arrange for exchange or refund in form of FSTN Store Credit as per your request.
- Refunds of your order will be done in form of store credit support@decoralliacloset.com
- only which will be valid for six months which can be used to place a new order.
- Return cost will be borne by the customer.
Once, the order is delivered, kindly make a 360-degree parcel opening video without any pause, trim, or cuts ensuring the parcel opening is clearly visible. No claims of defective/wrong product without a parcel opening video will be entertained.
Non Returnable Items :
- STITCHED, PRET or Custom Stitched Products are Strictly Non-Returnable irrespective of wrong size or fit.
- Perfumes , Jewellery , Men’s Kurta Payjama , Bags , Clutches , Foot-Wear , Jootis , Stitched Suits and made to order suits cannot be Cancelled – exchanged or returned.
- Items under any offer or any item in discount or from our “SALE” category or bought using a promotion code or coupon cannot be cancelled, exchanged or returned.
- Order once placed for our rewards and membership program – Decoralliacloset Membership cannot be cancelled or refunded.
Important: Once, the order is delivered, kindly make a 360-degree parcel opening video without any pause, trim, or cuts ensuring the parcel opening is clearly visible. No claims of defective/wrong product without a parcel opening video will be entertained.
To start your return process visit our returns
REFUND POLICY
Refunds of your order will be done in form of store credit (support@decoralliacloset.com) – Credited within 2-3 Business Days – which can be used to place a new orders.
