Decorallia Closet

RETURNS POLICY

OUR 10 DAYS  RETURNS POLICY (Please raise return request same day you receive the order) – IF YOU ARE NOT HAPPY WITH YOUR PURCHASE – WE ACCEPT RETURNS AS PER POLICY GIVEN BELOW:

Returnable Items : Unstitched Salwar Suits , Kurtis from any category can be returned except from any Items from SALE OR DISCOUNTED Category or an Item Purchased at a Discounted Price using a Promo code or offer.

  • Only Unused and Unstitched Dress Material can be returned if informed on same day of delivery.
  • The product should reach us within 10 days from date of delivery on our return address that we will send you via email.
  • Once we receive the product we will arrange for exchange or refund in form of FSTN Store Credit as per your request.
  • Refunds of your order will be done in form of store credit support@decoralliacloset.com
  •  only which will be valid for six months which can be used to place a new order.
  • Return cost will be borne by the customer.

Once, the order is delivered, kindly make a 360-degree parcel opening video without any pause, trim, or cuts ensuring the parcel opening is clearly visible. No claims of defective/wrong product without a parcel opening video will be entertained.

Non Returnable Items : 

  • STITCHED , PRET or Custom Stitched Products are Strictly Non-Returnable irrespective of wrong size or fit.
  • Perfumes , Jewellery , Men’s Kurta Payjama , Bags , Clutches , Foot-Wear , Jootis , Stitched Suits and made to order suits  cannot be Cancelled – exchanged or returned.
  • Items under any offer or any item in discount or from our “SALE” category or bought using a promotion code or coupon cannot be cancelled , exchanged or returned.
  • Order once placed for our rewards and membership program – Decoralliacloset Membership cannot be cancelled or refunded.

Important: Once, the order is delivered, kindly make a 360-degree parcel opening video without any pause, trim, or cuts ensuring the parcel opening is clearly visible. No claims of defective/wrong product without a parcel opening video will be entertained.

To start your return process visit our returns

 REFUND POLICY

Refunds of your order will be done in form of store credit (support@decoralliacloset.com) – Credited within 2-3 Business Days – which can be used to place a new orders.